Become part of the Converse Team

Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

The hourly rate for this position ranges from $25.48 to $42.07. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

Store Type: Converse Desert Hills Premium Outlets
Address: Cabazon, CA   
Hours: 40 hours per week, including nights, weekends & holiday
Be an All Star as a Converse Retail Department Manager 
You’re energetic, a rebel – a game-changer – and we want you on our team. Bring your authentic form of self-expression together with other creatives, creating a unique vibe that is unlike anywhere else. Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy of inspiring, motivating and embracing the world of sport, culture, and creativity.  
At Converse, we celebrate and welcome you for who you are and encourage you to bring your individual style and passion to your team. We enjoy pushing boundaries together and innovating beyond what we ever thought was possible. We’re proud to offer you benefits you’ll actually use, including product discounts, access to employee-only events and sample sales, incredible learning and growth opportunities and so much more.  
As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing Converse to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.    
Putting Your Best Foot Forward  
  • Minimum of 2 years of customer-facing retail or hospitality experience 
  • Minimum of 1 year of management experience  
  • Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.   
  • Proficient in Microsoft Office and retail business systems  
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.   
  • Proven ability to utilize tools for conflict resolution and employee coaching and counseling 
  • Able to work weekends, nights, and holidays as needed 
  
What You're Responsible For  
  • Being enthusiastic, passionate, and knowledgeable about Converse products and services  
  • Leading your team with courage and cultivating your store environment to achieve sales, service, organization, customer satisfaction and profitability goals while maintaining safety and operational standards 
  • Fostering a high performing, engaged team environment with a culture of recognition and rewards 
  • Driving store operation excellence and executing brand initiatives, including P/L statements, labor management, expenses, activations, and programs 
  • Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management  
  • Working with District Partners on key enterprise-wide initiatives and programs  
Be Rewarded for a Job Well Done   
  • Medical, Dental and Vision Insurance 
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment  
  • 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired 
  • Accrued Paid Time Off and Holiday Pay  
  • Access to support through Optum Employee Assistance Program at no cost for you and your family 
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off  
 #LI-SK4
CONVERSE, Inc. is committed to fostering a diverse and inclusive environment for all CONVERSE employees and job applicants and offers a number of accommodations to complete our interview process including readers and sign language, accessible and single location for in-person interviewers, modified equipment/devices and closed captioning. If you need an accommodation to complete the application process, we’re here to help! Please contact us at +1 503-671-4156 and include your full name, best way to reach you, and the accommodation needed to assist you with the application process. 
  
For more information, please refer to Equal Employment Opportunity is The Law 

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HOW WE HIRE

1. Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

2. Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

3. Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.

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