Converse 팀의 일원이 되세요
Converse는 잠재력을 탐구하고, 장벽을 허물고, 가능성의 경계를 확장해 나가는 곳입니다. Converse는 성장하고, 생각하고, 꿈꾸고, 창조할 수 있는 인재를 찾습니다. Converse의 문화는 다양성을 포용하고 상상력을 장려하며 더욱 발전해갑니다. 우리 브랜드는 성취자, 리더, 선구자를 찾고 있습니다. Converse에서는 한 사람 한 사람이 끊임없이 진화하는 도전적인 세상에 자신의 기술과 열정을 더해, 팀으로서 더 나은 결과를 이끌어 내는 것을 지향합니다.
About the Role
The Retail Excellence Senior Manager is a key management role within Converse China’s retail organization. This role leads the Retail Excellence team to systematically elevate retail performance at client doors, while embedding membership capability, retail innovation, and client management into daily retail operations to drive sustainable and scalable growth.
Key Responsibilities
Lead Retail Excellence Team & System
- Act as line manager of Retail Excellence Senior Specialists, owning team goals and capability development.
- Guide store diagnostics, retail judgment, and optimization design.
- Translate store-level experience into scalable retail methodologies.
Drive Membership Strategy in Retail (Key Focus)
- Partner with CRM, Marketing, and Digital teams to drive membership execution at retail.
- Optimize in-store membership acquisition, segmentation, and lifecycle management.
- Evaluate membership initiatives from a long-term consumer value perspective.
Lead Retail Innovation & New Models (Key Focus)
- Lead or sponsor retail innovation, new retail, and O2O initiatives.
- Design pilots, define success criteria, and scale proven concepts.
- Ensure innovation is tied to tangible business results.
Client & Key Door Management
- Support strategic retail and long-term business discussions with key clients.
- Provide data-driven and judgment-based retail and membership recommendations.
- Build long-term client partnerships aligned with brand growth.
Qualifications
Must Have:
- Bachelor’s degree or above with 8–10 years of retail or retail excellence experience.
- Proven people management experience.
- Strong understanding of store operations and membership / consumer asset management.
- Strong business judgment and cross-functional influencing skills.
Nice to Have:
- Experience in membership or CRM initiatives.
- Experience in new retail, O2O, or innovation projects.
- Experience working with Key Accounts.
採用プロセス
1. 応募する
私たちのチームは、多様なスキルセット、知識、意見、アイデア、バックグラウンドを持つメンバーで構成されています。 職務内容、部門、チームを確認して、自分に合った役割を見つけましょう。
02 採用担当者に会う、または評価を受ける
コーポレートの職務を選んだ場合、面接プロセスを開始するために採用担当者が連絡を取り、面接が終了するまでの間、あなたの主な窓口となります。 リテール職の場合は、チャットとクイズを含む対話型の評価を行うことになります。所要時間は約10～20分です。 職務に関わらず、私たちは皆さんの人となりを知りたいと思っています。世界トップクラスのサービスに対する考え方や、あなたの独自性について遠慮なく話してください。
3. 面接
Converseについて調べ、Converseが何を求めているのかを理解し、あなたの人となりや経歴について詳しく知るために設定された質問に答えられるよう準備し、自信を持ってこのステージに臨んでください。
