Kom het Converse Team versterken
Bij Converse ontdek je wat je sterke punten zijn, leer je grenzen verleggen en ga je steeds een stap verder. Wij zoeken mensen die kunnen groeien, denken, dromen en creëren. Kenmerkend voor onze cultuur is dat we diversiteit omarmen en creativiteit belonen. Als merk zijn we op zoek naar harde werkers, leiders en visionairs. Bij Converse willen we dat iedereen zijn eigen skills en passies inzet en zo bijdraagt aan een uitdagende wereld die constant verandert. Zo kunnen we als team de beste prestaties leveren.
Partner Management Representative NA – Converse
WHO YOU’LL WORK WITH
Converse North America is seeking an experienced results driven individual, to serve as an active business partner within the Marketplace Operations team, focusing on a key strategic account. The Partner Management Rep will proactively engage with internal and external business partners to ensure successful account performance.
This role will work closely with Converse teammates from Sales, Operations, Planning, Merchandising, & Marketing, as well as similar functional experts from the assigned account(s). This role will report to the Sr. Manager – Partner Management, North America
WHO WE ARE LOOKING FOR
Converse is on the lookout for an account management professional with a passion for driving results. The successful candidate will be responsible for orderbook management: from ‘order capture’ to ‘post season management.’ The Partner Management Representative will be part of a team working closely together to execute against seasonal goals and be a voice of the marketplace within NA operations.
The ideal candidate will have a strong account operations background with sharp focus on wholesale partner execution and orderbook management; using data & insights to help drive decision-making.
Background requirements:
- Bachelor’s degree or equivalent combination of education, experience, or training.
- 2+ years’ experience in account support, customer service, retail or sales (footwear/apparel experience a plus)
- Solid understanding of SAP and BI software applications (Preferred)
- Familiar with EDI and Warehouse systems (Preferred)
- Strong abilities in MS applications (Excel, Word and PowerPoint)
- Strong problem solving and analytical/reporting skills, directly related to product data and orderbook/sales data.
- Excellent communication & organizational skills. Flexibility is a must!
- 10% travel required
WHAT YOU’LL WORK ON
As our next Partner Management Representative, you will be part of an NA team working closely together with commercial partners to grow and maintain account relationships – aligned with delivering the orderbook. Your attention to detail and strong order lifecycle knowledge will help execute brand strategies in a selected marketplace.
You’ll play an energetic role in the day-to-day activity between Converse and your specified account. You will engage in a variety of account orderbook management responsibilities, including:
- Collaborating with coordinated teams to activate Partner seasonal execution and deliver against team goals
- Owning orderbook management from order capture to in-season tracking to shipment execution & post season management
- Driving orderbook insight by managing the open / allocated / picked reports, proactively making adjustments as needed to ensure that Converse meets customer expectations
- Driving resolution of wholesale partner issues through problem-solving, escalation and collaboration with internal / external partners.
- Collaborating with commercial team to achieve targets by providing proactive information through reporting & analysis.
- Partnering to drive collaborative internal / external relationships through consistent and clear communication.
- Collaborating with cross-functional teams to streamline operations, drive continuous improvement and contribute to the successful launch / ongoing management of the business relationship
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
ZO WERKT ONS SOLLICITATIEPROCES
1. Solliciteer
Onze teams bestaan uit mensen met diverse vaardigheden, kennis, input, ideeën en achtergronden. We willen dat je op de juiste plek terechtkomt: bekijk de functiebeschrijvingen, afdelingen en teams om te ontdekken welke functie bij je past.
2. Maak kennis met een recruiter of doe een test
Als je wordt geselecteerd voor een functie binnen Corporate, neemt een recruiter contact met je op om het sollicitatieproces te starten. Deze recruiter blijft gedurende het hele proces je belangrijkste contactpersoon. Voor functies binnen Retail doe je een interactieve test die bestaat uit een chat en quizzen. Deze test neemt ongeveer 10-20 minuten in beslag. Ongeacht de functie willen we meer te weten komen over jou, dus schroom niet om te laten zien hoe je service van wereldklasse benadert en wat jou uniek maakt.
3. Sollicitatiegesprek
Begin vol zelfvertrouwen aan deze fase door onderzoek te doen, te begrijpen waar we naar op zoek zijn en je voor te bereiden op vragen die zijn bedoeld om meer over jou en je achtergrond te weten te komen.
