Become part of the Converse Team
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
- Must be at least 18 (U.S)
- 1 year of retail or consumer service experience preferred.
- Flexibility to work nights, weekends and holidays based on store needs.
- Use customer service authentically to ensure customers feel seen and understood in our stores.
- Ability to learn and train on the latest products and technologies.
- Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
- Able to work weekends, nights, and holidays as needed.
- Being enthusiastic, excited, and knowledgeable about Converse products and services to best support customer needs.
- Bringing your positive attitude and passion to your teammates and customers every day.
- Lead by example and deliver service in line with SOLE to bring the consumer journey to life.
- Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
- Playing by the rules and being professional, demonstrating integrity, reliability, and kindness.
- Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
- Discounts for you and your family from Nike, Converse and Jordan up to 50% off.
- Accrued Paid Time Off and Holiday Pay.
- All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
- Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
- The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
- Access to support through Optum Employee Assistance Program at no cost for you and your family
- Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
HOW WE HIRE
1. Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
2. Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
3. Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.