Become part of the Converse Team
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
Role Purpose
This role goes beyond execution of retail strategies at Key Door / Hub Door level. It is responsible for business judgment, problem definition, and medium-to-long-term optimization design. Through data insight, store diagnostics, and cross-functional collaboration, the role drives sustainable retail performance and develops into a future-ready retail leader with successor potential.
Key Responsibilities
1. Retail Judgment & Business Optimization
• Analyze Key Door retail performance aligned with overall retail and channel strategy.
• Integrate sales and operational data with on-site observations to define problems and prioritize actions.
• Design differentiated retail optimization approaches based on client and store typology.
• Lead or co-lead medium to high complexity retail optimization initiatives with accountability for results.
2. Store Diagnostics & Consumer Experience
• Conduct systematic store diagnostics across merchandising, flow, service process, and staffing.
• Evaluate key consumer touchpoints and identify experience improvement opportunities.
• Review effectiveness of retail actions and continuously refine approaches.
3. Methodology & Capability Building
• Build and refine scalable retail analysis frameworks, judgment models, and tools.
• Enable partners and internal teams through project collaboration and professional influence.
• Share insights and gradually take on broader and more complex responsibilities.
4. Cross-functional Collaboration
• Partner closely with Sales, Merchandising, Marketing, Planning, and Finance to align decisions.
• Translate frontline insights into actionable inputs for product, marketing, and channel strategies.
• Navigate complexity and drive alignment through sound business judgment.
Qualifications
• Bachelor’s degree or above; retail, business, or related fields preferred.
• 5+ years of retail or relevant experience with both store operations and analytical exposure.
• Strong business judgment and structured thinking capability.
• Ability to integrate data, on-site insights, and commercial logic into clear recommendations.
• Strong communication and influencing skills in matrix environments.
• Proficiency in Excel and PowerPoint.
• Proficient in both Chinese and English.
HOW WE HIRE
1. Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
2. Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
3. Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
